If you find a security vulnerability please send an e-mail to firstname.lastname@example.org detailing your findings. The Dev team will fix the problem, update the stable branch of the repositories in GitHub and update our servers. If you have your own instance and report a vulnerability you will be able to quickly upgrade to the new stable version.
If you find a bug related with your data or your account in Taiga please send us a mail to email@example.com and we will resolve it as soon as possible. We pride ourselves on responding to any query in no less that 24 hours. Usually we respond within a few hours at most.
To report any other bugs you can use the GitHub repositories of Taiga, where you can also send requests for enhancements or send questions related to the use of the application too. Please do not use Twitter or GitHub for support questions.
Taiga´s infrastructure is an Infrastructure as a Service (IaaS). It's hosted in AWS Europe (Ireland) region. Ireland region is located in the Republic of Ireland. Launched in 2007, it has 3 availability zones (3 different datacenters). AWS maintains the configuration of its infrastructure devices, but we are responsible for configuring our own guest operating systems, databases, services and applications.
This infrastructure is composed of the hardware, software, networking, and facilities that run AWS Cloud services.
Systems access are always encrypted and restricted, according to principle of least privilege
No team member of KALEIDOS INC SUCURSAL EN ESPAÑA Taiga’s corporate parent or third parties hired by KALEIDOS INC SUCURSAL EN ESPAÑA are authorized to access private project data unless required to do so by the account owner for support reasons. Support staff may sign into your account to access settings related to your support issue. When working a support issue we do our best to respect your privacy as much as possible.
If you have a question, concern, or comment about Taiga security, please contact us: firstname.lastname@example.org.
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